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StarPro 6 Flue Adaptor Audit Program

Only Victorian/Tasmanian installations of Internal Brivis/Rinnai High Efficiency Condensing Ducted Gas Heaters are included in this program.


Distinguishing features of included heaters are as follows (see the image below):
  1. They have the brand name “Brivis”, or “Rinnai”, identified on the wall control AND gas heating unit.
  2. They are identified by Rinnai or Brivis branding, and Model Code on the heater's data plate.
  3. The relevant StarPro Internal models include only the following core Model Codes (ignore all other letters before or afterwards):
    1. HX15i, HX23i, HX30i, HX35i
    2. SP615i, SP623i, SP630i, SP635i
    3. SP615U, SP623U, SP630U, SP635U (Internally installed only)
  4. They are installed in a ceiling or underfloor space.
  5. They have an installer-supplied plastic flue pipe connected to a BEIGE FLUE ADAPTOR; the pipe extends to the outside of the building.
  6. They have an installer-supplied pipe connected to the CONDENSATE DRAIN on the heater, to a point of external discharge.
  7. The date of manufacture is from July 2009 (dd-mm-yyyy) to April 2018 (dd-mm-yyyy)
  8. The Serial Number range is between 827947 and 1215906
SP623i Model Illustrated
(Condensate drain connection - unrelated to flue adapater and displayed for reference only)
(Beige flue adapter displayed)

Where do I find my heater Model and Serial number details?


Your Model details may be available from several sources, to help you confirm that this audit program affects your heater:
  1. Your Heater Owner’s Manual.
    1. The original Owner’s Manual that came with the heater has the model and serial number embedded in the document towards the last pages.
    2. Your installer may have also inserted this information in the “For Your Records” section of the Owner’s Manual.
  2. Your detailed Installation Invoice from the person / firm that installed your Heater.
  3. Your Building Authority's Compliance Certificate, issued by your licensed Installer.
  4. Your service technician, who may have the details from the Data Plate, attached to the inside of the heater, referenced on a service report or service invoice.
  5. The heater data plate: inside the service access panel – only if easily accessible.
1. Heater Owner's Manual.
2. Example Compliance Certificate
3. Data Plate Example (from inside the heater). Only for your service technician.
While your heater will have a Brivis or Rinnai logo on the outer case, it may not be visible to you. In most cases, your Wall Control will also have the Brivis or Rinnai logo. On occasion, third party controllers are fitted, so it is important to confirm with information from the appliance, not the controller.